Have you ordered the wrong size or the wrong colour? Ship us back the product within 14 days of the purchase and we'll refund you completely. Items being returned must be in their original condition with the tags.
To return the product, use the contact form or send us an email at firstname.lastname@example.org
Customers are responsible for all return shipping charges.
Given the uniqueness of each Gaia Segattini Knotwear item, we are not able to provide exchanges.
If you wish to order a slightly different size, colour or item, we invite you to return your purchased item first and once your return is approved, place a new order.
Details on Returns and Exchanges are also available in our Terms and Conditions Policy page.